Skip Sidebar Content

What is the Denver Union Station Code of Conduct?
To provide an enjoyable and safe environment, all guests must follow the Code of Conduct.

What are the requirements for filming and commercial photographers inside Union Station?
Click here for rules regarding photography in the building. The Downtown Denver Partnership oversees filming and commercial photography on the outdoor Plaza area.

Do members of the press need a permit to film in Denver Union Station? 
Filming for members of the press do not require the same guidelines listed in our standard photography and videography permit form, but notification and clearance are required. To arrange press access for filming, please contact

Are there luggage storage options available at Denver Union Station? 
Denver Union Station offers luggage storage to the public via The Crawford Hotel front desk. The cost to store luggage is $12 per bag per 24 hours, and the maximum storage time allowed is 48 hours. A valid photo ID & credit card are required to utilize this service.

Where is Denver Union Station’s lost and found?
If you are at Denver Union Station and have lost an item please approach The Crawford Hotel’s front desk for assistance.  If you have left the building and have lost an item, please contact security at or 303.319.8341.

Where should I park at Denver Union Station?
Learn more about parking options here.

Where are the passenger loading zones for Amtrak passengers?
The passenger loading zone is located on Wynkoop Street in front of Union Station.

What businesses can use a Union Station gift card at?
Denver Union Station gift cards are only valid at Pigtrain Coffee, Cooper Lounge, ACME Delicatessen, Milkbox Ice Creamery, and Terminal Bar. Please note they are not valid at any other businesses within Denver Union Station.

Who do I contact about private events on the outdoor Plaza area?
For booking of the Central Plaza, please contact Denver Union Station at For booking of the North or South Plaza, please contact the Downtown Denver Partnership here.

What are the operating hours of Denver Union Station?
Denver Union Station is open 24/7 for hotel and Amtrak guests. The Great Hall is closed for cleaning Monday-Saturday from 2:00 am – 5:30 am and Sunday 12 am-5:30 am.