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What are the requirements for filming and commercial photographers inside Union Station?
Click here for regulations, application and insurance requirements.
Commercial shoots can only be booked Sunday-Wednesday 1pm-3pm

The Downtown Denver Partnership oversees filming and commercial photography on the outdoor Plaza area.

Where can I store luggage? Are there lockers?
There are currently no luggage storage services available at Denver Union Station.

Where is Denver Union Station’s lost and found?
If you are at Denver Union Station and have lost an item please approach The Crawford Hotel’s front desk for assistance.  If you have left the building and have lost an item, please contact security at or 303.319.8341.

Where should I park at Denver Union Station?
Valet is recommended at Union Station, learn more about parking options from The Crawford Hotel here:

How can I go on a tour of Denver Union Station?
The Crawford Hotel offers tours of Denver Union Station on Fridays, Saturdays and Sundays at 1pm. Tours are $20 per person and a portion of the proceeds benefits The Crawford’s Dollars For Dreams non-profit partners. Sign up is on a first come first serve and you can register here.

Where are the passenger loading zones for Amtrak passengers?
There are two passenger loading and unloading zones on Wynkoop, where the valet zones are. There is not currently a holding over or waiting area.

What is the difference between a Union Station gift card and a Union Station gift certificate?
Denver Union Station gift cards are only valid at Pigtrain Coffee, Cooper Lounge, ACME Delicatessen, Milkbox Ice Creamery, and Terminal Bar.  Denver Union Station gift certificates are valid at ALL locations within the building except the Crawford Hotel.

Who do I contact about private events on the outdoor Plaza area?
The Downtown Denver Partnership oversees permitting of the outdoor Plaza area. To schedule an event request, please click here.

What are the operating hours of Denver Union Station?
Denver Union Station is open 24/7 for hotel and Amtrak guests. The Great Hall is closed for cleaning Monday-Saturday from 2:30am – 5:30am and Sunday 12am-5:30am